Our Pricing

Flexible Workforce Solutions That Scale With You

INITIAL INVESTMENT

$2500

excl. GST

Consultation & Planning:

  • Onboarding meeting with our Australian and Philippines teams

  • Role Scoping & Task Breakdown

Recruitment

  • Targeted job advertising across multiple platforms

  • Candidate sourcing and screening — hundreds of applicants reviewed per role

  • Initial screening interview

  • Structured interviews & skills assessment, conducted by our Davao team

  • Skill tier matching (Entry to Executive Level)

  • Final interview coordination — a shortlist of top candidates brought to you for final interview

Equipment & Setup

  • A brand-new, top-end computer, provisioned before day one

  • Fast primary internet connection with backup, ensuring reliable uptime from day one

Compliance & Documentation

  • Employment contract drafting, aligned with Philippine labour law and DOLE requirements

ONGOING WORKPLACE SUPPORT

From $500

excl. GST

Facilities & Operations

  • Fully-equipped office workspace with ongoing maintenance, IT support, and data security

Your Role, Your Direction

  • You define tasks, priorities, standards, and KPIs, and guide performance directly

  • With direct control comes full ownership of task outcomes and performance — and a VA who works exactly the way you need them to

Scope of Responsibility

  • Whitekey recruits, employs, and provides a fully-supported workplace for your VA — task direction and performance standards are set by the client

  • As the client directs day-to-day work, Whitekey doesn't assess or take responsibility for task performance or output quality

Placement Support

  • A single follow-up check within 30 days of placement to confirm fit

  • Recruitment Guarantee — One complimentary replacement recruitment if the initial candidate isn't the right fit for your business. Additional replacement searches may incur a recruitment fee.

Flexibility

  • Scale up, adjust role scope, or add specialist support as you grow — within your service agreement, with 30 days' notice for any scale-down or exit

Frequently Asked Questions

How is White Key different from a Freelance VA platform/marketplace?

Your VA works from a secure, equipped office rather than from home, giving you more reliability than an anonymous freelancer

What hours will my VA work?

VAs are rostered to align with your Sydney business hours, 9am to 6pm (AEST/AEDT), so your team feels local even though the delivery centre is offshore.

Is there a lock-in contract?

Your ongoing management fee runs month to month after the one-off placement and setup fee. If you ever need to scale down or end the engagement, it follows the 30 days' notice set out in your service agreement.

How do i know what my VA is doing during the day?

Your VA reports directly to you, so day-to-day visibility is managed the same way it would be with any team member you direct.

What roles can a White Key VA cover?

Administration, executive assistance, data entry, marketing, and customer service are our core strengths — plus custom role builds across every level of experience.

Is my business data and information secure?

Your VA works from our access-controlled office with monitored IT infrastructure, not an unsecured home network — giving you far greater oversight of how your information and systems are accessed.

How quickly can I onboard a VA?

Most businesses go from enquiry to a fully onboarded VA in around 3–4 weeks — faster than the Australian average of 5+ weeks, with our team handling all the sourcing and screening.

What happens if the VA isn't the right fit?

Let us know within the agreed period, and we'll run our recruitment process again to find a better match.

Scale Smarter With A Dedicated VA

Tell us what’s taking up your time. We’ll help you find the right VA to take it off your plate.